Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2017
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ1133646 |
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Inhaltsangabe:
- He Asked Me What!?--Using Shared Online Accounts as Training Tools for Distance Learning Librarians Robinson, Kelly Casey, Anne Marie Citro, Kathleen Shared Resources and Services Librarians Interviews Surveys Case Studies Barriers Knowledge Level Training Distance Education Professional Development Mixed Methods Research Individual Characteristics Institutional Characteristics Role Reference Services Library Services College Libraries This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.