Measurement of Perceived Service Quality in Higher Education Institutions: A Review of HEdPERF Scale Use
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ERIC Institute of Education Sciences
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| Main Authors: | Silva, Danilo Soares, de Morales, Gustavo Hermínio Salati Marcondes, Makiya, Ieda Kanashiro, Cesar, Francisco Ignácio Giocondo |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2017
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| Subjects: | |
| Online Access: | |
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