No More "Magic Aprons": Longitudinal Assessment and Continuous Improvement of Customer Service at the University of North Dakota Libraries

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Clark, Karlene T., Walker, Stephanie R.
Format:	Recurso educativo Open Access
Language:	en
Published:	2017
Subjects:	Academic Libraries Library Services Program Development Program Implementation Library Development Total Quality Management Change Strategies
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ1164188