Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study
Fuente:
ERIC Institute of Education Sciences
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2019
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| _version_ | 1867180888687640576 |
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| author | Mulliken, Adina |
| author_facet | Mulliken, Adina Mulliken, Adina |
| collection | Education Resources Information Center |
| contents | Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study Mulliken, Adina Blindness Users (Information) Library Services Web Sites Search Strategies Academic Libraries Navigation (Information Systems) User Needs (Information) Access to Education Disabilities Usability Information Seeking Braille Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the need for "databases" to be defined on the homepage, accessibly coded search boxes, logical heading structure, and several problems to be resolved on result pages. Variations in needs depending on users' screen-reader expertise were also raised. Suggestions for libraries to address these issues are offered. |
| format | Recurso educativo Open Access |
| id | eric_EJ1207603 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2019 |
| record_format | eric |
| spellingShingle | Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study Mulliken, Adina Blindness Users (Information) Library Services Web Sites Search Strategies Academic Libraries Navigation (Information Systems) User Needs (Information) Access to Education Disabilities Usability Information Seeking Braille Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study Mulliken, Adina Blindness Users (Information) Library Services Web Sites Search Strategies Academic Libraries Navigation (Information Systems) User Needs (Information) Access to Education Disabilities Usability Information Seeking Braille Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the need for "databases" to be defined on the homepage, accessibly coded search boxes, logical heading structure, and several problems to be resolved on result pages. Variations in needs depending on users' screen-reader expertise were also raised. Suggestions for libraries to address these issues are offered. |
| title | Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study |
| topic | Blindness Users (Information) Library Services Web Sites Search Strategies Academic Libraries Navigation (Information Systems) User Needs (Information) Access to Education Disabilities Usability Information Seeking Braille |
| url | https://eric.ed.gov/?id=EJ1207603 |