Evolving and Enduring Patterns Surrounding Student Usage and Perceptions of Academic Library Reference Services
Fuente:
ERIC Institute of Education Sciences
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| Autori principali: | , , |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2019
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| Soggetti: | |
| Accesso online: | |
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| _version_ | 1867181176107565057 |
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| author | Jameson, Jodi Natal, Gerald Napp, John |
| author_facet | Jameson, Jodi Natal, Gerald Napp, John Jameson, Jodi Natal, Gerald Napp, John |
| collection | Education Resources Information Center |
| contents | Evolving and Enduring Patterns Surrounding Student Usage and Perceptions of Academic Library Reference Services Jameson, Jodi Natal, Gerald Napp, John College Students Users (Information) Academic Libraries Library Services Reference Services Help Seeking Barriers Librarians Student Attitudes Anxiety This descriptive study analyzes results from an 18-item survey that assessed students' usage and perceptions of library reference services at a comprehensive public metropolitan university. Among 235 surveys completed between November 2016 and January 2017, the majority of respondents represented the "Generation Z" population of college students, 18 to 24 years of age. Quantitative and qualitative findings revealed patterns of reference service usage, perceptions of librarians, and barriers and facilitators to seeking help from a librarian. These findings can inform decision making to improve marketing and outreach to students regarding general reference services, reference models, and liaison roles. |
| format | Recurso educativo Open Access |
| id | eric_EJ1211602 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2019 |
| record_format | eric |
| spellingShingle | Evolving and Enduring Patterns Surrounding Student Usage and Perceptions of Academic Library Reference Services Jameson, Jodi Natal, Gerald Napp, John College Students Users (Information) Academic Libraries Library Services Reference Services Help Seeking Barriers Librarians Student Attitudes Anxiety Evolving and Enduring Patterns Surrounding Student Usage and Perceptions of Academic Library Reference Services Jameson, Jodi Natal, Gerald Napp, John College Students Users (Information) Academic Libraries Library Services Reference Services Help Seeking Barriers Librarians Student Attitudes Anxiety This descriptive study analyzes results from an 18-item survey that assessed students' usage and perceptions of library reference services at a comprehensive public metropolitan university. Among 235 surveys completed between November 2016 and January 2017, the majority of respondents represented the "Generation Z" population of college students, 18 to 24 years of age. Quantitative and qualitative findings revealed patterns of reference service usage, perceptions of librarians, and barriers and facilitators to seeking help from a librarian. These findings can inform decision making to improve marketing and outreach to students regarding general reference services, reference models, and liaison roles. |
| title | Evolving and Enduring Patterns Surrounding Student Usage and Perceptions of Academic Library Reference Services |
| topic | College Students Users (Information) Academic Libraries Library Services Reference Services Help Seeking Barriers Librarians Student Attitudes Anxiety |
| url | https://eric.ed.gov/?id=EJ1211602 |