Chat Reference Referral Strategies: Making a Connection, or Dropping the Ball?

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Author:	Dempsey, Paula R.
Format:	Recurso educativo Open Access
Language:	en
Published:	2019
Subjects:	Computer Mediated Communication Library Services Reference Services Academic Libraries Referral Specialists Librarians Users (Information) User Satisfaction (Information) Intellectual Disciplines
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ1221978