Learner Support Services for Postgraduate Students: A Qualitative Approach

Fuente: ERIC Institute of Education Sciences
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Autore principale: Asamoah, Moses Kumi
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2019
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author Asamoah, Moses Kumi
author_facet Asamoah, Moses Kumi
Asamoah, Moses Kumi
collection Education Resources Information Center
contents Learner Support Services for Postgraduate Students: A Qualitative Approach Asamoah, Moses Kumi Foreign Countries College Students Blended Learning Electronic Learning Educational Technology Educational Benefits Student Attitudes Cooperative Learning Integrated Learning Systems Academic Support Services Hybrid learning, which integrates the face-to-face classroom-based teaching with an online mode, is at its incipient stage in Africa. A study exploring institutional support services provided for students and informal peer support among peers of hybrid learning is a very significant academic exercise since it has implications for sustainability of hybrid teaching and learning in Africa and Ghanaian universities in particular. This study empirically examined 21 postgraduate students' views of an institutional support system and peer support they received and the challenges associated with blended learning at University of Ghana (Legon) in the 2013/2014 and 2015/2016 academic years. First-year PhD students (n = 7) were all interviewed. Besides, all the 14 Master of Arts (MA) students were available for an in-depth interview. A case study design was used. Judgmental sampling was employed because it was found to be suitable for the research context. Thematic analysis was used for data analysis. The findings revealed that learner support had made a positive impact on the postgraduate blended learning students, although students also lamented over unpleasant challenges. Appropriate learner-support elements such as power supply, fast Internet connectivity, expert advice on the use of a particular Learning Management System, accessible e-library materials and workshops that address students' needs were recommended for students on blended learning engagement.
format Recurso educativo Open Access
id eric_EJ1224616
institution ERIC Institute of Education Sciences
language en
publishDate 2019
record_format eric
spellingShingle Learner Support Services for Postgraduate Students: A Qualitative Approach
Asamoah, Moses Kumi
Foreign Countries
College Students
Blended Learning
Electronic Learning
Educational Technology
Educational Benefits
Student Attitudes
Cooperative Learning
Integrated Learning Systems
Academic Support Services
Learner Support Services for Postgraduate Students: A Qualitative Approach Asamoah, Moses Kumi Foreign Countries College Students Blended Learning Electronic Learning Educational Technology Educational Benefits Student Attitudes Cooperative Learning Integrated Learning Systems Academic Support Services Hybrid learning, which integrates the face-to-face classroom-based teaching with an online mode, is at its incipient stage in Africa. A study exploring institutional support services provided for students and informal peer support among peers of hybrid learning is a very significant academic exercise since it has implications for sustainability of hybrid teaching and learning in Africa and Ghanaian universities in particular. This study empirically examined 21 postgraduate students' views of an institutional support system and peer support they received and the challenges associated with blended learning at University of Ghana (Legon) in the 2013/2014 and 2015/2016 academic years. First-year PhD students (n = 7) were all interviewed. Besides, all the 14 Master of Arts (MA) students were available for an in-depth interview. A case study design was used. Judgmental sampling was employed because it was found to be suitable for the research context. Thematic analysis was used for data analysis. The findings revealed that learner support had made a positive impact on the postgraduate blended learning students, although students also lamented over unpleasant challenges. Appropriate learner-support elements such as power supply, fast Internet connectivity, expert advice on the use of a particular Learning Management System, accessible e-library materials and workshops that address students' needs were recommended for students on blended learning engagement.
title Learner Support Services for Postgraduate Students: A Qualitative Approach
topic Foreign Countries
College Students
Blended Learning
Electronic Learning
Educational Technology
Educational Benefits
Student Attitudes
Cooperative Learning
Integrated Learning Systems
Academic Support Services
url https://eric.ed.gov/?id=EJ1224616