Imagen de Portada

E-Resources Troubleshooting and User Support at a Primarily Distance Learning/Online Higher Education Institution: Current Practice and Future Considerations

Fuente: ERIC Institute of Education Sciences

Guardado en:

Detalles Bibliográficos
Autor principal:	Coogan, John F.
Formato:	Recurso educativo Open Access
Lenguaje:	en
Publicado:	2019
Materias:	Access to Information Users (Information) Information Management Technical Support Troubleshooting Distance Education Academic Libraries Electronic Libraries Web Sites Universities Nontraditional Students Computer Mediated Communication Computer Security
Acceso en línea:	Acceder al recurso
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Ejemplares similares

A Comparative Analysis of Electronic Resources Access Problems at Two University Libraries
por: Brett, Kelsey
Publicado: (2018)

Designing Sites to Distribute Content via Various Mechanisms
por: Breeding, Marshall
Publicado: (2006)

Tools and Techniques for Troubleshooting Remote Access
por: Rodriguez, Michael, et al.
Publicado: (2018)

Talking the Talk: Communicating with IT
por: Ennis, Lisa A.
Publicado: (2008)

Understanding User Needs for Citation Management Program Support
por: Berry, Teresa U., et al.
Publicado: (2020)

Quora.com: Another Place for Users to Ask Questions
por: Ovadia, Steven
Publicado: (2011)

Using Focus Groups to Learn about My Wiki
por: Davidson, Merrie
Publicado: (2008)

Chat Widgets for Science Libraries
por: Meier, John J.
Publicado: (2008)

Leveraging the Libguides Platform for Electronic Resources Access Assistance
por: Erb, Rachel A., et al.
Publicado: (2014)

Tapping into Media
por: Jeske, Michelle
Publicado: (2008)

Tools, Techniques, and Training: Results of an E-Resources Troubleshooting Survey
por: Rathmel, Angela, et al.
Publicado: (2015)

Widgets to the Rescue
por: Kroski, Ellyssa
Publicado: (2008)

Essential Skills and Knowledge for Troubleshooting E-Resources Access Issues in a Web-Scale Discovery Environment
por: Carter, Sunshine, et al.
Publicado: (2017)

Troubleshooting Personnel's Satisfaction with Software Tools
por: Heaton, Robert
Publicado: (2018)

My Kansas Library on the Web
por: Moreland, Sharon
Publicado: (2009)

Digital Tidbits
por: Kumaran, Maha, et al.
Publicado: (2011)

Social Networking in Libraries: New Tricks of the Trade, Part I
por: Cooke, Nicole A.
Publicado: (2008)

Help Central: Creating a Help Desk and Knowledge Portal in SharePoint
por: Ennis, Lisa A., et al.
Publicado: (2012)

The ARL Scholars Portal Initiative.
por: Jackson, Mary E.
Publicado: (2002)

Infodoodads--Building a New Blog Community
por: Rempel, Hannah Gascho, et al.
Publicado: (2008)

Empirical Analysis of Undergraduates' Satisfaction with Access to the University Library Websites
por: Adeyinka, Tella
Publicado: (2019)

IM and SMS for the Circulation Desk
por: Power, June L.
Publicado: (2012)

Eighteen Blind Library Users' Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study
por: Mulliken, Adina
Publicado: (2019)

Social Networking in Libraries: New Tricks of the Trade, Part II
por: Cooke, Nicole A.
Publicado: (2008)

Web Design Matters
por: Mathews, Brian
Publicado: (2009)

System Statuses in Academic Libraries: Increasing Transparency and Improving the User Experience
por: Puzier, Lauren M., et al.
Publicado: (2022)

The Future Begins @ Your Library
por: Harvey, Carl A., II, et al.
Publicado: (2007)

Using Technology To Improve Remote User Support: A Report from the "In Your Face" Working Committee.
por: Schlabach, Marty, et al.
Publicado: (1997)

Where Does that Electronic Resource Fit on the Library Web Page?
por: Digby, Todd R.
Publicado: (2004)

The Customer Comes First: Implementing a Customer Service Program at the University of Minnesota, Twin Cities Libraries
por: Bayer, Jerrie, et al.
Publicado: (2011)

Look It Up! Web Reference Sources
por: Ekhaml, Leticia
Publicado: (2003)

Tales of Technology Innovation Gone Wrong
por: Mallery, Mary
Publicado: (2008)

Calling All Myth Busters!
por: Miller, Fredrick
Publicado: (2007)

A Student-Focused Usability Study of the Western Michigan University Libraries Home Page
por: Whang, Michael, et al.
Publicado: (2007)

Redesigning a Web Site In-House to Improve Information Literacy: Experiences of a Small Library
por: Humbert, S. I., et al.
Publicado: (2006)

Providing Access to Electronic Information Resources in Further Education
por: Banwell, Linda, et al.
Publicado: (2004)

Fee or Free: A New Perspective on the Economics of Information.
por: Halliday, Jane
Publicado: (1991)

Power to the People: End-User Building of Digital Library Collections.
por: Witten, Ian H., et al.
Publicado: (2001)

Opening up Library Automation Software
por: Breeding, Marshall
Publicado: (2009)

Why We Blog
por: Brookover, Sophie
Publicado: (2007)