Saved in:
| Main Authors: | Iwu-James, Juliana, Haliso, Yacob, Ifijeh, Goodluck |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2020
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ1246671 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Marketing the Worth of Your Library.
by: Sass, Rivkah K.
Published: (2002)
by: Sass, Rivkah K.
Published: (2002)
Identify Your Brand, Before You Market.
by: Claggett, Laura
Published: (2002)
by: Claggett, Laura
Published: (2002)
Which Way Do You Want To Serve Your Customers?
by: Gupta, Dinesh K., et al.
Published: (2002)
by: Gupta, Dinesh K., et al.
Published: (2002)
The Value of Public Library Services.
by: Walzer, Norman, et al.
Published: (2000)
by: Walzer, Norman, et al.
Published: (2000)
What Is Your Budget Saying about Your Library?
by: Jacobs, Leslie, et al.
Published: (2002)
by: Jacobs, Leslie, et al.
Published: (2002)
Making Wise Buys: Five Values to Consider when Evaluating a Library Purchase
by: Durr, Chris
Published: (2011)
by: Durr, Chris
Published: (2011)
Customer Expectations: Concepts and Reality for Academic Library Services.
by: Millson-Martula, Christopher, et al.
Published: (1995)
by: Millson-Martula, Christopher, et al.
Published: (1995)
By Any Other Name, They're Still Our Customers.
by: Sandy, John H.
Published: (1997)
by: Sandy, John H.
Published: (1997)
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)
by: Edwards, Susan, et al.
Published: (1995)
Marketing through Usability.
by: Morgan, Eric Lease
Published: (1999)
by: Morgan, Eric Lease
Published: (1999)
Conducting User Surveys: An Ongoing Information Imperative.
by: Plosker, George R.
Published: (2002)
by: Plosker, George R.
Published: (2002)
Competitive Intelligence and Entrepreneurship Skills as Correlates in Marketing Library Services among Academic Librarians in Lagos State Public Universities in Nigeria
by: Ilori, Maria Edeole, et al.
Published: (2025)
by: Ilori, Maria Edeole, et al.
Published: (2025)
Impacts of an Information Commons on an Academic Library's Service Points
by: Gohlke, Mary Jo, et al.
Published: (2003)
by: Gohlke, Mary Jo, et al.
Published: (2003)
Start a New Fire: Measuring the Value of Academic Libraries in Undergraduate Learning
by: Menchaca, Frank
Published: (2014)
by: Menchaca, Frank
Published: (2014)
How Students Utilize and Perceive Their School Library
by: Bleidt, Shirley A.
Published: (2011)
by: Bleidt, Shirley A.
Published: (2011)
From Industry to Higher Education and Libraries: Building the Fast Response Library (FRL).
by: Apostolou, A. S., et al.
Published: (1999)
by: Apostolou, A. S., et al.
Published: (1999)
Reference Transaction and End Product as Viewed by the Patron.
by: Vathis, Alma Christine
Published: (1983)
by: Vathis, Alma Christine
Published: (1983)
Lib-Value: Values, Outcomes, and Return on Investment of Academic Libraries, Phase III: ROI of the Syracuse University Library
by: Kingma, Bruce, et al.
Published: (2015)
by: Kingma, Bruce, et al.
Published: (2015)
Perspectives on User Satisfaction Surveys.
by: Cullen, Rowena
Published: (2001)
by: Cullen, Rowena
Published: (2001)
Rules of the Role: Library as Host/Community as Guest.
by: Piworwarczyk, Linda
Published: (2002)
by: Piworwarczyk, Linda
Published: (2002)
Returning to Ithaca To Get On with the Mission: Defining Value in Terms of Our Contribution to our Customers and Our Profession.
by: McCallum, Ian
Published: (2002)
by: McCallum, Ian
Published: (2002)
Value of Information.
by: Carroll, Bonnie C., et al.
Published: (1985)
by: Carroll, Bonnie C., et al.
Published: (1985)
Values for Human-to-Human Reference.
by: Gorman, Michael
Published: (2001)
by: Gorman, Michael
Published: (2001)
Assessing the Warm Glow Effect in Contingent Valuations for Public Libraries
by: Lee, Soon-Jae, et al.
Published: (2010)
by: Lee, Soon-Jae, et al.
Published: (2010)
Relevance Judgments of Actual Users and Secondary Judges: A Comparative Study.
by: Janes, Joseph W., et al.
Published: (1992)
by: Janes, Joseph W., et al.
Published: (1992)
Meeting Academic Needs for Information: A Customer Service Approach
by: Saunders, E. Stewart
Published: (2008)
by: Saunders, E. Stewart
Published: (2008)
The Reference Interview: An Anecdotal Episode
by: Hanson, Michael
Published: (2004)
by: Hanson, Michael
Published: (2004)
Flying a Light Aircraft: Reference Service Evaluation from a User's Viewpoint.
by: Dewdney, Patricia, et al.
Published: (1994)
by: Dewdney, Patricia, et al.
Published: (1994)
The Accuracy of Reference Service: Variables for Research and Implementation.
by: Crews, Kenneth D.
Published: (1988)
by: Crews, Kenneth D.
Published: (1988)
On the Air and On Deadline at National Public Radio.
by: Bolt, Nancy
Published: (2000)
by: Bolt, Nancy
Published: (2000)
Professional Awareness of the Ethics of Selection.
by: Schweinsburg, Jane D.
Published: (1995)
by: Schweinsburg, Jane D.
Published: (1995)
The Incredible Embeddable Librarian
by: Dale, Jenny, et al.
Published: (2012)
by: Dale, Jenny, et al.
Published: (2012)
Tampering with the Online Catalog: A Look at the Issues--A Symposium.
by: Herschman, Judith, et al.
Published: (1987)
by: Herschman, Judith, et al.
Published: (1987)
Satisfaction Formation Processes in Library Users: Understanding Multisource Effects
by: Shi, Xi, et al.
Published: (2004)
by: Shi, Xi, et al.
Published: (2004)
Applying GRA and QFD to Improve Library Service Quality
by: Chen, Yen-Ting, et al.
Published: (2011)
by: Chen, Yen-Ting, et al.
Published: (2011)
Guidelines for the Teaching of Marketing in the Training of Librarians, Documentalists, and Archivists.
by: Savard, Rejean
Published: (1988)
by: Savard, Rejean
Published: (1988)
From the Other Side of the Reference Desk: A Focus Group Study.
by: Massey-Burzio, Virginia
Published: (1998)
by: Massey-Burzio, Virginia
Published: (1998)
Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the Organization.
by: Phipps, Shelley
Published: (2001)
by: Phipps, Shelley
Published: (2001)
Size Matters: The Debate over Reference Desk Height.
by: Warnement, Mary
Published: (2003)
by: Warnement, Mary
Published: (2003)
Faculty and Student Assessment of the Citadel Library User Services.
by: Maynard, J. Edmund
Published: (1993)
by: Maynard, J. Edmund
Published: (1993)
Similar Items
-
Marketing the Worth of Your Library.
by: Sass, Rivkah K.
Published: (2002) -
Identify Your Brand, Before You Market.
by: Claggett, Laura
Published: (2002) -
Which Way Do You Want To Serve Your Customers?
by: Gupta, Dinesh K., et al.
Published: (2002) -
The Value of Public Library Services.
by: Walzer, Norman, et al.
Published: (2000) -
What Is Your Budget Saying about Your Library?
by: Jacobs, Leslie, et al.
Published: (2002)