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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2020
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ1249731 |
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| _version_ | 1867180656478388224 |
|---|---|
| author | Faulk, Nick Crist, Emily |
| author_facet | Faulk, Nick Crist, Emily Faulk, Nick Crist, Emily |
| collection | Education Resources Information Center |
| contents | A Mixed-Methods Study of Library Communication with Online Students and Faculty Members Faulk, Nick Crist, Emily Academic Libraries Library Services Library Instruction Library Skills Information Literacy College Students Computer Mediated Communication Users (Information) Student Needs Integrated Learning Systems Reference Services Access to Information Delivery Systems To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the creation of a questionnaire for phase II. Results of both phases demonstrated that patrons' lack of knowledge about how and when to communicate with the library can serve as a communication barrier, that online patrons highly value being able to access librarians, and that a range of outreach strategies hold appeal. |
| format | Recurso educativo Open Access |
| id | eric_EJ1249731 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2020 |
| record_format | eric |
| spellingShingle | A Mixed-Methods Study of Library Communication with Online Students and Faculty Members Faulk, Nick Crist, Emily Academic Libraries Library Services Library Instruction Library Skills Information Literacy College Students Computer Mediated Communication Users (Information) Student Needs Integrated Learning Systems Reference Services Access to Information Delivery Systems A Mixed-Methods Study of Library Communication with Online Students and Faculty Members Faulk, Nick Crist, Emily Academic Libraries Library Services Library Instruction Library Skills Information Literacy College Students Computer Mediated Communication Users (Information) Student Needs Integrated Learning Systems Reference Services Access to Information Delivery Systems To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the creation of a questionnaire for phase II. Results of both phases demonstrated that patrons' lack of knowledge about how and when to communicate with the library can serve as a communication barrier, that online patrons highly value being able to access librarians, and that a range of outreach strategies hold appeal. |
| title | A Mixed-Methods Study of Library Communication with Online Students and Faculty Members |
| topic | Academic Libraries Library Services Library Instruction Library Skills Information Literacy College Students Computer Mediated Communication Users (Information) Student Needs Integrated Learning Systems Reference Services Access to Information Delivery Systems |
| url | https://eric.ed.gov/?id=EJ1249731 |