A Statewide Study of Perceptions of Directors on the Availability of Online Student Support Services at Postsecondary Institutions

Fuente: ERIC Institute of Education Sciences
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Bibliographische Detailangaben
Hauptverfasser: Brown, Victoria S., Strigle, Josh, Toussaint, Mario
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 2020
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author Brown, Victoria S.
Strigle, Josh
Toussaint, Mario
author_facet Brown, Victoria S.
Strigle, Josh
Toussaint, Mario
Brown, Victoria S.
Strigle, Josh
Toussaint, Mario
collection Education Resources Information Center
contents A Statewide Study of Perceptions of Directors on the Availability of Online Student Support Services at Postsecondary Institutions Brown, Victoria S. Strigle, Josh Toussaint, Mario Administrator Attitudes Student Personnel Services Internet Distance Education Higher Education Program Evaluation Admissions Counseling Student Financial Aid Veterans Academic Advising School Orientation Library Services Career Counseling State Colleges State Universities As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and implemented a self-reporting tool, the Online Student Support Scorecard, to measure the availability of those services at both the college and the university levels. Although institutions were offering many of the services identified in the scorecard as essential, institutions were struggling to provide some of the services. Differences also were identified between the types of services available at the state college system compared with the university system.
format Recurso educativo Open Access
id eric_EJ1277631
institution ERIC Institute of Education Sciences
language en
publishDate 2020
record_format eric
spellingShingle A Statewide Study of Perceptions of Directors on the Availability of Online Student Support Services at Postsecondary Institutions
Brown, Victoria S.
Strigle, Josh
Toussaint, Mario
Administrator Attitudes
Student Personnel Services
Internet
Distance Education
Higher Education
Program Evaluation
Admissions Counseling
Student Financial Aid
Veterans
Academic Advising
School Orientation
Library Services
Career Counseling
State Colleges
State Universities
A Statewide Study of Perceptions of Directors on the Availability of Online Student Support Services at Postsecondary Institutions Brown, Victoria S. Strigle, Josh Toussaint, Mario Administrator Attitudes Student Personnel Services Internet Distance Education Higher Education Program Evaluation Admissions Counseling Student Financial Aid Veterans Academic Advising School Orientation Library Services Career Counseling State Colleges State Universities As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and implemented a self-reporting tool, the Online Student Support Scorecard, to measure the availability of those services at both the college and the university levels. Although institutions were offering many of the services identified in the scorecard as essential, institutions were struggling to provide some of the services. Differences also were identified between the types of services available at the state college system compared with the university system.
title A Statewide Study of Perceptions of Directors on the Availability of Online Student Support Services at Postsecondary Institutions
topic Administrator Attitudes
Student Personnel Services
Internet
Distance Education
Higher Education
Program Evaluation
Admissions Counseling
Student Financial Aid
Veterans
Academic Advising
School Orientation
Library Services
Career Counseling
State Colleges
State Universities
url https://eric.ed.gov/?id=EJ1277631