O'Neill, B., & Kelley, R. (2021). Delivering Bad News: Crisis Communication Methods in Academic Libraries.
Chicago Style (17th ed.) CitationO'Neill, Brittany, and Rebecca Kelley. Delivering Bad News: Crisis Communication Methods in Academic Libraries. 2021.
MLA (9th ed.) CitationO'Neill, Brittany, and Rebecca Kelley. Delivering Bad News: Crisis Communication Methods in Academic Libraries. 2021.
Warning: These citations may not always be 100% accurate.