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| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2021
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ1298653 |
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Sommario:
- Reaching Academic Library Users during the COVID-19 Pandemic: New and Adapted Approaches in Access Services Decker, Emy Nelson COVID-19 Pandemics School Closing Library Services Library Materials Academic Libraries Distance Education Educational Technology Technology Uses in Education Computer Mediated Communication Library Personnel Laptop Computers Federal Aid Federal Legislation Access to Computers Internet The COVID-19 pandemic, which hit academic libraries in the United States during the spring semester of 2020, forced librarians and staff to redouble their efforts to reach out to users in light of newly enforced safety measures such as building closures, quarantine periods, enforced social distancing, etc. This article describes three services--one adapted, one newly developed, and one a collaboration across several units on campus--to allow users to continue receiving the assistance and the materials they needed despite the obstacles inherent to the pandemic. Unexpectedly, these changes also helped streamline processes in a post-pandemic academic library environment.