:: Library Catalog

Buchumschlag

Gespeichert in:

Bibliographische Detailangaben
Hauptverfasser:	Walker, Jeremy, Coleman, Jason
Format:	Recurso educativo Open Access
Sprache:	en
Veröffentlicht:	2021
Schlagworte:	Artificial Intelligence Natural Language Processing Prediction Library Services Reference Services Computer Mediated Communication Academic Libraries Transcripts (Written Records) Models
Online-Zugang:	https://eric.ed.gov/?id=EJ1306530
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Ähnliche Einträge

Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation
von: Smyth, Joanne B., et al.
Veröffentlicht: (2006)

Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services
von: Mungin, Michael
Veröffentlicht: (2017)

Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services
von: Tobias, Christine, et al.
Veröffentlicht: (2015)

The Role of Virtual Reference in Library Web Site Design: A Qualitative Source for Usage Data
von: Powers, Amanda Clay, et al.
Veröffentlicht: (2011)

Resource Delivery and Teaching in Live Chat Reference: Comparing Two Libraries
von: Dempsey, Paula R.
Veröffentlicht: (2017)

The Role of Synchronous Virtual Reference in Teaching and Learning: A Grounded Theory Analysis of Instant Messaging Transcripts
von: Passonneau, Sarah, et al.
Veröffentlicht: (2011)

User Satisfaction with Referrals at a Collaborative Virtual Reference Service
von: Kwon, Nahyun
Veröffentlicht: (2006)

Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service
von: Maximiek, Sarah, et al.
Veröffentlicht: (2010)

When Access for the "Gimme" World Proves Dismissive of Finesse
von: Verdesca, Anthony F., Jr.
Veröffentlicht: (2011)

Link to the Library of Congress: Transcribing Sheet Music of the Musical Theater
von: Miller, Cait
Veröffentlicht: (2023)

Invoking the User from Data to Design
von: Tempelman-Kluit, Nadaleen, et al.
Veröffentlicht: (2014)

Research Library Issues: A Quarterly Report from ARL, CNI, and SPARC. RLI 277
von: Baughman, M. Sue, Ed.
Veröffentlicht: (2011)

On Virtual Face-Work: An Ethnography of Communication Approach to a Live Chat Reference Interaction
von: Radford, Marie L., et al.
Veröffentlicht: (2011)

Expansive Learning in a Library: Actions, Cycles and Deviations from Instructional Intentions
von: Engestrom, Yrjo, et al.
Veröffentlicht: (2013)

The Value of Chat Reference Services: A Pilot Study
von: Jacoby, JoAnn, et al.
Veröffentlicht: (2016)

Google Scholar Users and User Behaviors: An Exploratory Study
von: Herrera, Gail
Veröffentlicht: (2011)

IM and SMS for the Circulation Desk
von: Power, June L.
Veröffentlicht: (2012)

Application of WeChat in University Libraries in China
von: Xi, Qingkui, et al.
Veröffentlicht: (2017)

From the Leaders of Our Nation: Prime Ministers' Records at the National Archives
von: Shapley, Maggie
Veröffentlicht: (2005)

Ontic Occlusion and Exposure in Sociotechnical Systems
von: Knobel, Cory Philip
Veröffentlicht: (2010)

"We Don't Do Public Libraries Like We Used to": Attitudes to Public Library Buildings in the UK at the Start of the 21st Century
von: Black, Alistair
Veröffentlicht: (2011)

Remote Reference Consultations Are Here to Stay
von: Reed, Emily
Veröffentlicht: (2021)

List of Publications of the United States Bureau of Education, 1867-1907. Bulletin, 1908, No. 2. Whole Number 385
Veröffentlicht: (1908)

Making Strategic Decisions: Conducting and Using Research on the Impact of Sequenced Library Instruction
von: Lundstrom, Kacy, et al.
Veröffentlicht: (2016)

Can Consortial Reference Partners Answer Your Local Users' Library Questions?
von: Bishop, Bradley Wade
Veröffentlicht: (2012)

Applying Information Competency to Digital Reference.
von: Ellis, Lisa, et al.
Veröffentlicht: (2001)

The Facets of Digital Reference. Proceedings of the Virtual Reference Desk Annual Digital Reference Conference (2nd, Seattle, Washington, October 16-17, 2000).
von: Kasowitz, Abby S., Ed., et al.
Veröffentlicht: (2001)

Chat Reference Referral Strategies: Making a Connection, or Dropping the Ball?
von: Dempsey, Paula R.
Veröffentlicht: (2019)

Extended Reference Service in the Electronic Environment.
von: Kisby, Cynthia, et al.
Veröffentlicht: (1999)

"Hi, R U There?" Adventures in Chat Reference Librarianship
von: Dodge, Heather
Veröffentlicht: (2013)

A Survey of Technology Used to Conduct Virtual Research Consultations in Academic Libraries
von: Maddox, Jennifer, et al.
Veröffentlicht: (2019)

Instant Messaging Reference in an Academic Library: A Case Study.
von: Foley, Marianne
Veröffentlicht: (2002)

Next Step Mobile: Strategy, Services, & PRM
von: Thomas, Lisa Carlucci
Veröffentlicht: (2012)

User Preferences in Reference Services: Virtual Reference and Academic Libraries
von: Cummings, Joel, et al.
Veröffentlicht: (2007)

Implementing the Customer Contact Center: An Opportunity to Create a Valid Measurement System for Assessing and Improving a Library's Telephone Services
von: Murphy, Sarah Anne, et al.
Veröffentlicht: (2012)

Chatting without Borders: Assessment as the First Step in Cultivating an Accessible Chat Reference Service
von: Eastman, Teagan, et al.
Veröffentlicht: (2019)

The Academic Librarian: Buying Into, Playing Out, and Resisting the Teacher Role in Higher Education
von: Austin, Trevor, et al.
Veröffentlicht: (2013)

The University of Texas at Arlington's Virtual Reference Service: An Evaluation by the Reference Staff
von: Casebier, Katherine D.
Veröffentlicht: (2006)

Virtual Reference at a Global University: An Analysis of Patron and Question Type
von: Rawson, Joseph, et al.
Veröffentlicht: (2013)

Investigating a Peer-to-Peer Community Service Learning Model for LIS Education
von: O'Brien, Heather L., et al.
Veröffentlicht: (2014)