Student Preferences for Reference Services at a Remote Biological Station Library

Fuente: ERIC Institute of Education Sciences
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Auteurs principaux: Thomas Gerrish, Scott Martin
Format: Recurso educativo Open Access
Langue:en
Publié: 2023
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author Thomas Gerrish
Scott Martin
author_facet Thomas Gerrish
Scott Martin
Thomas Gerrish
Scott Martin
collection Education Resources Information Center
contents Student Preferences for Reference Services at a Remote Biological Station Library Thomas Gerrish Scott Martin Reference Services Libraries Synchronous Communication Asynchronous Communication Online Systems Library Services Off Campus Facilities Student Attitudes Use Studies Time Management Preferences College Faculty Undergraduate Students During the 2020 and 2021 summer semesters, the University of Michigan Biological Station (UMBS) transitioned to hybrid classes that were primarily distance learning with two-week inperson sections. The library offered both synchronous and asynchronous reference assistance over the summer term. An analysis showed that students favored using the UMBS LibGuide over synchronous virtual reference help via Zoom. Students further preferred face-to-face interactions over virtual formats, and their preference for LibGuide assistance may carry into the post- COVID-19 classroom. This finding suggests that students prioritize convenience and immediacy over personalized assistance in the Zoom platform. Thus, in providing reference assistance to student populations in the field sciences, balancing face-to-face interactions with convenience and immediacy should be a priority. Recommendations based on the success of the 2020 and 2021 field seasons were suggested for reference interactions in future field courses.
format Recurso educativo Open Access
id eric_EJ1412352
institution ERIC Institute of Education Sciences
language en
publishDate 2023
record_format eric
spellingShingle Student Preferences for Reference Services at a Remote Biological Station Library
Thomas Gerrish
Scott Martin
Reference Services
Libraries
Synchronous Communication
Asynchronous Communication
Online Systems
Library Services
Off Campus Facilities
Student Attitudes
Use Studies
Time Management
Preferences
College Faculty
Undergraduate Students
Student Preferences for Reference Services at a Remote Biological Station Library Thomas Gerrish Scott Martin Reference Services Libraries Synchronous Communication Asynchronous Communication Online Systems Library Services Off Campus Facilities Student Attitudes Use Studies Time Management Preferences College Faculty Undergraduate Students During the 2020 and 2021 summer semesters, the University of Michigan Biological Station (UMBS) transitioned to hybrid classes that were primarily distance learning with two-week inperson sections. The library offered both synchronous and asynchronous reference assistance over the summer term. An analysis showed that students favored using the UMBS LibGuide over synchronous virtual reference help via Zoom. Students further preferred face-to-face interactions over virtual formats, and their preference for LibGuide assistance may carry into the post- COVID-19 classroom. This finding suggests that students prioritize convenience and immediacy over personalized assistance in the Zoom platform. Thus, in providing reference assistance to student populations in the field sciences, balancing face-to-face interactions with convenience and immediacy should be a priority. Recommendations based on the success of the 2020 and 2021 field seasons were suggested for reference interactions in future field courses.
title Student Preferences for Reference Services at a Remote Biological Station Library
topic Reference Services
Libraries
Synchronous Communication
Asynchronous Communication
Online Systems
Library Services
Off Campus Facilities
Student Attitudes
Use Studies
Time Management
Preferences
College Faculty
Undergraduate Students
url https://eric.ed.gov/?id=EJ1412352