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Bibliographic Details
Main Author:	Lukenbill, W. Bernard
Format:	Recurso educativo Open Access
Language:	en
Published:	1976
Subjects:	College Libraries Games Library Administration Library Services Reference Services
Online Access:	https://eric.ed.gov/?id=EJ141587
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Table of Contents:

The OK Reference Department--Using Transactional Analysis in Evaluating Organizational Climates Lukenbill, W. Bernard College Libraries Games Library Administration Library Services Reference Services Explains how transactional analysis could be used for understanding the problems of an academic library reference department. (PF)