Guardado en:
| Autor principal: | |
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| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
1976
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| Materias: | |
| Acceso en línea: | https://eric.ed.gov/?id=EJ141602 |
| Etiquetas: |
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- The Library as an Information Utility in the University Context: Evolution and Measurement of Service Kantor, P. B. College Libraries Evaluation Higher Education Library Administration Library Planning Library Services Measurement Instruments Models Participant Satisfaction Universities User Satisfaction (Information) Examines the problem of measuring library performance objectively, with particular attention to the service rendered to the users of the library. (Author)