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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2024
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ1424186 |
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| _version_ | 1867181199988883456 |
|---|---|
| author | Katherine E. DeVet |
| author_facet | Katherine E. DeVet Katherine E. DeVet |
| collection | Education Resources Information Center |
| contents | Writing It All Down: The Evolution of Future-Proofing Library Workflows Katherine E. DeVet Documentation Shared Resources and Services Library Personnel Library Policy Job Analysis Knowledge Management Labor Turnover Staff Orientation On the Job Training Institutional Environment Academic Libraries Long Range Planning With resource sharing staff staying an average of 3-5 years, capturing policies and procedures to facilitate onboarding and strengthen institutional memory is key in building consistent workflows. Creating documentation was a multi-stage process executed over several years. Initially, the staff supervisor wrote office policies and assigned staff to write step-by-step guides for common workflows. These were kept in shared storage and evaluated and updated periodically. During pandemic closures, mind-mapping in MindManager aided gap analysis to prioritize areas of the workflow not yet documented. Most recently, this documentation moved into Microsoft Teams which both limits inadvertent alteration and facilitates searchability. |
| format | Recurso educativo Open Access |
| id | eric_EJ1424186 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2024 |
| record_format | eric |
| spellingShingle | Writing It All Down: The Evolution of Future-Proofing Library Workflows Katherine E. DeVet Documentation Shared Resources and Services Library Personnel Library Policy Job Analysis Knowledge Management Labor Turnover Staff Orientation On the Job Training Institutional Environment Academic Libraries Long Range Planning Writing It All Down: The Evolution of Future-Proofing Library Workflows Katherine E. DeVet Documentation Shared Resources and Services Library Personnel Library Policy Job Analysis Knowledge Management Labor Turnover Staff Orientation On the Job Training Institutional Environment Academic Libraries Long Range Planning With resource sharing staff staying an average of 3-5 years, capturing policies and procedures to facilitate onboarding and strengthen institutional memory is key in building consistent workflows. Creating documentation was a multi-stage process executed over several years. Initially, the staff supervisor wrote office policies and assigned staff to write step-by-step guides for common workflows. These were kept in shared storage and evaluated and updated periodically. During pandemic closures, mind-mapping in MindManager aided gap analysis to prioritize areas of the workflow not yet documented. Most recently, this documentation moved into Microsoft Teams which both limits inadvertent alteration and facilitates searchability. |
| title | Writing It All Down: The Evolution of Future-Proofing Library Workflows |
| topic | Documentation Shared Resources and Services Library Personnel Library Policy Job Analysis Knowledge Management Labor Turnover Staff Orientation On the Job Training Institutional Environment Academic Libraries Long Range Planning |
| url | https://eric.ed.gov/?id=EJ1424186 |