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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1976
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ143289 |
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Table of Contents:
- An Exploratory Study: A Kinesic Analysis of Academic Library Public Service Points Kazlauskas, Edward Academic Libraries Body Language Case Studies College Libraries Communication (Thought Transfer) Interaction Process Analysis Library Circulation Library Services Nonverbal Communication Reference Services An analysis of body movements of individuals at reference and circulation public service points in four academic libraries indicated that both receptive and nonreceptive nonverbal behaviors were used by all levels of library employees, and these behaviors influenced patron interaction. (Author/LS)