Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
Fuente:
ERIC Institute of Education Sciences
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| Autores principales: | , |
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| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
2024
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| Materias: | |
| Acceso en línea: | |
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| _version_ | 1867180908847562753 |
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| author | Xiaojun Xu Guanghui Cheng |
| author_facet | Xiaojun Xu Guanghui Cheng Xiaojun Xu Guanghui Cheng |
| collection | Education Resources Information Center |
| contents | Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation Xiaojun Xu Guanghui Cheng Foreign Countries Research Libraries Academic Libraries Library Services Library Automation Library Research Users (Information) Access to Information Information Policy Library Policy Student Rights Information Dissemination User Satisfaction (Information) Information Retrieval The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is calculated by analytic hierarchy process (AHP), then the degree of IR realization is obtained. Users have the highest right to express information, the lowest right to equality, and other rights tend to be moderate. Suggestions to improve the realization of IRs are put forward at the end. |
| format | Recurso educativo Open Access |
| id | eric_EJ1439809 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2024 |
| record_format | eric |
| spellingShingle | Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation Xiaojun Xu Guanghui Cheng Foreign Countries Research Libraries Academic Libraries Library Services Library Automation Library Research Users (Information) Access to Information Information Policy Library Policy Student Rights Information Dissemination User Satisfaction (Information) Information Retrieval Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation Xiaojun Xu Guanghui Cheng Foreign Countries Research Libraries Academic Libraries Library Services Library Automation Library Research Users (Information) Access to Information Information Policy Library Policy Student Rights Information Dissemination User Satisfaction (Information) Information Retrieval The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is calculated by analytic hierarchy process (AHP), then the degree of IR realization is obtained. Users have the highest right to express information, the lowest right to equality, and other rights tend to be moderate. Suggestions to improve the realization of IRs are put forward at the end. |
| title | Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation |
| topic | Foreign Countries Research Libraries Academic Libraries Library Services Library Automation Library Research Users (Information) Access to Information Information Policy Library Policy Student Rights Information Dissemination User Satisfaction (Information) Information Retrieval |
| url | https://eric.ed.gov/?id=EJ1439809 |