Using Lean Concepts to Enhance Electronic Resource Workflows and Operations at an Academic Library in South Africa

Fuente: ERIC Institute of Education Sciences
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Hauptverfasser: Rafiekah Abrahams, Patrick Ngulube
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 2024
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author Rafiekah Abrahams
Patrick Ngulube
author_facet Rafiekah Abrahams
Patrick Ngulube
Rafiekah Abrahams
Patrick Ngulube
collection Education Resources Information Center
contents Using Lean Concepts to Enhance Electronic Resource Workflows and Operations at an Academic Library in South Africa Rafiekah Abrahams Patrick Ngulube Foreign Countries Academic Libraries Electronic Libraries Library Services Librarians Librarian Attitudes Job Analysis Occupational Information Organizational Effectiveness Management Systems Efficiency Accessibility (for Disabled) Access to Information Information Retrieval Library Personnel Administrator Attitudes This study assessed how an academic library implemented lean principles to enhance its electronic resource workflows and processes. Twelve librarians who managed access to electronic resources at the library participated in the study. Data were collected through interviews and observation. Reflexive thematic data analysis revealed that knowledge and skills were necessary for librarians to function effectively. The systems for facilitating access to electronic resources were ineffective, and there was a need for procedures to be documented and streamlined to reduce waste through adopting lean concepts. This case study contributes to the literature on improving access to e-resources and professional practice.
format Recurso educativo Open Access
id eric_EJ1440033
institution ERIC Institute of Education Sciences
language en
publishDate 2024
record_format eric
spellingShingle Using Lean Concepts to Enhance Electronic Resource Workflows and Operations at an Academic Library in South Africa
Rafiekah Abrahams
Patrick Ngulube
Foreign Countries
Academic Libraries
Electronic Libraries
Library Services
Librarians
Librarian Attitudes
Job Analysis
Occupational Information
Organizational Effectiveness
Management Systems
Efficiency
Accessibility (for Disabled)
Access to Information
Information Retrieval
Library Personnel
Administrator Attitudes
Using Lean Concepts to Enhance Electronic Resource Workflows and Operations at an Academic Library in South Africa Rafiekah Abrahams Patrick Ngulube Foreign Countries Academic Libraries Electronic Libraries Library Services Librarians Librarian Attitudes Job Analysis Occupational Information Organizational Effectiveness Management Systems Efficiency Accessibility (for Disabled) Access to Information Information Retrieval Library Personnel Administrator Attitudes This study assessed how an academic library implemented lean principles to enhance its electronic resource workflows and processes. Twelve librarians who managed access to electronic resources at the library participated in the study. Data were collected through interviews and observation. Reflexive thematic data analysis revealed that knowledge and skills were necessary for librarians to function effectively. The systems for facilitating access to electronic resources were ineffective, and there was a need for procedures to be documented and streamlined to reduce waste through adopting lean concepts. This case study contributes to the literature on improving access to e-resources and professional practice.
title Using Lean Concepts to Enhance Electronic Resource Workflows and Operations at an Academic Library in South Africa
topic Foreign Countries
Academic Libraries
Electronic Libraries
Library Services
Librarians
Librarian Attitudes
Job Analysis
Occupational Information
Organizational Effectiveness
Management Systems
Efficiency
Accessibility (for Disabled)
Access to Information
Information Retrieval
Library Personnel
Administrator Attitudes
url https://eric.ed.gov/?id=EJ1440033