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| Auteurs principaux: | , , , |
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2024
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| Accès en ligne: | https://eric.ed.gov/?id=EJ1472362 |
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Table des matières:
- Safeguarding the Digital Economy: Librarians' Perspectives on Data Privacy and Ethical Use of Public AI Chatbots Abiodun Akinwoye Olusipe Adebowale Jeremy Adetayo Augustine I. Enamudu Oluwaseun Odunayo Babalola Librarian Attitudes Privacy Ethics Artificial Intelligence Academic Libraries Foreign Countries Private Colleges Users (Information) Laws Library Policy Information Security Best Practices Barriers Library Services Computer Use This study employed a descriptive survey to investigate librarians' perspectives on data privacy and ethical use of public AI chatbots by patrons. The survey of 34 librarians at private university libraries in Nigeria revealed general awareness of applicable laws and privacy risks, but gaps in specific regulatory knowledge like the GDPR. Ethical concerns emerged as paramount, with strong agreement on needs for guidelines around privacy, transparency, consent, and mitigating bias. While initial steps have been taken, major challenges include lack of uniform standards, resource constraints, rapid technology changes, staff training gaps, and difficulties verifying AI vendors' data practices. Key recommendations emphasize developing clear policies prioritizing user consent and data transparency, verifying vendor practices, regular staff training, assessing risks, gathering patron feedback, and cross-institutional collaboration on best practices. Adequate resources and measures safeguarding patron privacy while benefiting from AI capabilities are vital for promoting ethical public AI chatbot use in libraries.