APA (7th ed.) Citation

Saracevic, T., & Others, A. (1977). Causes and Dynamics of User Frustration in an Academic Library.

Chicago Style (17th ed.) Citation

Saracevic, T., and And Others. Causes and Dynamics of User Frustration in an Academic Library. 1977.

MLA (9th ed.) Citation

Saracevic, T., and And Others. Causes and Dynamics of User Frustration in an Academic Library. 1977.

Warning: These citations may not always be 100% accurate.