Causes and Dynamics of User Frustration in an Academic Library
Fuente:
ERIC Institute of Education Sciences
Gespeichert in:
| Hauptverfasser: | , |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1977
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| _version_ | 1867180778345988097 |
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| author | Saracevic, T. And Others |
| author_facet | Saracevic, T. And Others Saracevic, T. And Others |
| collection | Education Resources Information Center |
| contents | Causes and Dynamics of User Frustration in an Academic Library Saracevic, T. And Others Academic Libraries College Libraries Library Surveys Statistical Data Use Studies User Satisfaction (Information) Observations on the causes of user frustration at Sears Library, Case Western Reserve University were done in 1972 and 1974. A method of analysis was developed that allows for the calculation of four independent probabilities indicating measures of performance of acquisitions policy, circulation policy, library operations and users. (Author/AP) |
| format | Recurso educativo Open Access |
| id | eric_EJ153995 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1977 |
| record_format | eric |
| spellingShingle | Causes and Dynamics of User Frustration in an Academic Library Saracevic, T. And Others Academic Libraries College Libraries Library Surveys Statistical Data Use Studies User Satisfaction (Information) Causes and Dynamics of User Frustration in an Academic Library Saracevic, T. And Others Academic Libraries College Libraries Library Surveys Statistical Data Use Studies User Satisfaction (Information) Observations on the causes of user frustration at Sears Library, Case Western Reserve University were done in 1972 and 1974. A method of analysis was developed that allows for the calculation of four independent probabilities indicating measures of performance of acquisitions policy, circulation policy, library operations and users. (Author/AP) |
| title | Causes and Dynamics of User Frustration in an Academic Library |
| topic | Academic Libraries College Libraries Library Surveys Statistical Data Use Studies User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ153995 |