Gespeichert in:
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1977
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ173979 |
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Inhaltsangabe:
- Across the Desk: 100 Years of Reference Encounters Rothstein, Samuel Communication Skills Interviews Librarians Library Services Reference Services The author presents the reference process as viewed by several published reference interview authorities. Emphasis is on personality and communication skills rather than technical expertise. (JAB)