A Staffing Model for Telephone Reference Operations

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Author:	Sampson, Gary S.
Format:	Recurso educativo Open Access
Language:	en
Published:	1978
Subjects:	College Libraries Library Services Library Standards Mathematical Models Personnel Needs Reference Services Telephone Communications Systems
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ183726