A Staffing Model for Telephone Reference Operations
Fuente:
ERIC Institute of Education Sciences
Guardado en:
| Autor principal: | Sampson, Gary S. |
|---|---|
| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
1978
|
| Materias: | |
| Acceso en línea: | |
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