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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1978
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ183786 |
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Table of Contents:
- Updating Library Reference Services through Training for Interpersonal Competence Holland, Barron Interpersonal Competence Librarians Library Research Library Services Reference Services Sensitivity Training Today's library users prefer a less formal relationship with the reference librarian. Library schools are responding to this trend by offering courses in communications strategy. Library researchers recommend sensitivity training for librarians. (JAB)