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Bibliographic Details
Main Author: Holland, Barron
Format: Recurso educativo Open Access
Language:en
Published: 1978
Subjects:
Online Access:https://eric.ed.gov/?id=EJ183786
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Table of Contents:
  • Updating Library Reference Services through Training for Interpersonal Competence Holland, Barron Interpersonal Competence Librarians Library Research Library Services Reference Services Sensitivity Training Today's library users prefer a less formal relationship with the reference librarian. Library schools are responding to this trend by offering courses in communications strategy. Library researchers recommend sensitivity training for librarians. (JAB)