Saved in:
| Main Authors: | Wilkinson, John P., Miller, William |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1978
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ183834 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Reference Services Accountability and Measurement
by: Pings, Vern M.
Published: (1976)
by: Pings, Vern M.
Published: (1976)
Managing the Quality of Reference/Information Service
by: Childers, Thomas
Published: (1972)
by: Childers, Thomas
Published: (1972)
SCORE, A Measurement of Reference Service.
by: Beeler, Richard J.
Published: (1975)
by: Beeler, Richard J.
Published: (1975)
Teaching Performance Measurement for Reference Service.
by: McNally, Peter F.
Published: (1989)
by: McNally, Peter F.
Published: (1989)
The Reference Librarian's Need for Measures of Reference.
by: Morgan, Candace
Published: (1974)
by: Morgan, Candace
Published: (1974)
Queues and Reference Service: Some Implications for Staffing
by: Regazzi, John J., et al.
Published: (1978)
by: Regazzi, John J., et al.
Published: (1978)
The Hidden Agenda in the Measurement and Evaluation of Reference Service, or, how to Make a Case for Yourself.
by: Rothstein, Samuel
Published: (1989)
by: Rothstein, Samuel
Published: (1989)
Reference Is Better than We Thought.
by: Richardson, John V., Jr.
Published: (2002)
by: Richardson, John V., Jr.
Published: (2002)
Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
by: Harless, David W., et al.
Published: (1999)
by: Harless, David W., et al.
Published: (1999)
Evaluating the Reference Product.
by: Strong, Gary E.
Published: (1980)
by: Strong, Gary E.
Published: (1980)
Evaluating Reference Services in the Electronic Age.
by: Whitlatch, Jo Bell
Published: (2001)
by: Whitlatch, Jo Bell
Published: (2001)
Integrating the Imposed Query into the Evaluation of Reference Service: A Dichotomous Analysis of User Ratings.
by: Gross, Melissa, et al.
Published: (2002)
by: Gross, Melissa, et al.
Published: (2002)
Measuring Students' Preferences for Reference Service: A Conjoint Analysis.
by: Halperin, Michael, et al.
Published: (1980)
by: Halperin, Michael, et al.
Published: (1980)
National Reference Measurement: What Can It Tell Us about Staffing?
by: Murfin, Marjorie E.
Published: (1983)
by: Murfin, Marjorie E.
Published: (1983)
Symposium on Measurement of Reference; A Report
by: Emerson, Katherine, et al.
Published: (1974)
by: Emerson, Katherine, et al.
Published: (1974)
Focusing on Quality Reference Service.
by: Bicknell, Tracy
Published: (1994)
by: Bicknell, Tracy
Published: (1994)
The Undergraduate Library's Public Service Record: Reference Services.
by: Wilkinson, Billy R.
Published: (1970)
by: Wilkinson, Billy R.
Published: (1970)
Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography.
by: Way, Kathy Ann
Published: (1984)
by: Way, Kathy Ann
Published: (1984)
The Measurement and Evaluation of Reference Service.
by: Rothstein, Samuel
Published: (1989)
by: Rothstein, Samuel
Published: (1989)
Utility Measures, Not Performance Measures, for Library Reference Service?
by: Hernon, Peter
Published: (1987)
by: Hernon, Peter
Published: (1987)
Reference Service to Researchers in Archives
by: Saffady, William
Published: (1974)
by: Saffady, William
Published: (1974)
Evaluating Electronic Reference Services: Issues, Approaches and Criteria.
by: Novotny, Eric
Published: (2001)
by: Novotny, Eric
Published: (2001)
Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View.
by: Lankes, R. David, et al.
Published: (2003)
by: Lankes, R. David, et al.
Published: (2003)
Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs?
by: Flanagan, Pat, et al.
Published: (2000)
by: Flanagan, Pat, et al.
Published: (2000)
A Correlation Method for Collecting Reference Statistics.
by: Lochstet, Gwenn, et al.
Published: (1999)
by: Lochstet, Gwenn, et al.
Published: (1999)
Diagnostic Instrument for Assessing the Skills and Attitudes of Reference Librarians.
by: White, Marilyn Domas
Published: (1981)
by: White, Marilyn Domas
Published: (1981)
The Place of Reference Service in Ranganathan's Theory of Librarianship
by: Chappell, Marcia H.
Published: (1976)
by: Chappell, Marcia H.
Published: (1976)
Cluster Sampling Reference Transactions
by: Halperin, Michael
Published: (1978)
by: Halperin, Michael
Published: (1978)
A Method for Taking a Reliable Statistical Sample of Reference Enquiries in a New Zealand Public Library System.
by: Cullen, Rowena, et al.
Published: (1995)
by: Cullen, Rowena, et al.
Published: (1995)
Research in Library Reference/Information Service.
by: Lynch, Mary Jo
Published: (1983)
by: Lynch, Mary Jo
Published: (1983)
Accessing the Effectiveness of Reference Services: A Difficult but Necessary Process.
by: Green, Louise Koller
Published: (1988)
by: Green, Louise Koller
Published: (1988)
The Measurement of Reference and Information Services.
by: Kesselman, Martin, et al.
Published: (1987)
by: Kesselman, Martin, et al.
Published: (1987)
Measuring Reference Transactions in School Library Media Programs.
by: Shontz, Marilyn L.
Published: (1994)
by: Shontz, Marilyn L.
Published: (1994)
Reference Service Training Manual.
by: Mielke, John, et al.
Published: (1984)
by: Mielke, John, et al.
Published: (1984)
Reference Services--An Essential Type of Resource Sharing.
by: Roose, Tina
Published: (1981)
by: Roose, Tina
Published: (1981)
A Survey of User Attitudes Toward Selected Services Offered by the Colorado State University Libraries.
by: Burns, Robert W., Jr.
Published: (1973)
by: Burns, Robert W., Jr.
Published: (1973)
Measuring the Difficulty of Reference Questions.
by: Childers, Thomas, et al.
Published: (1991)
by: Childers, Thomas, et al.
Published: (1991)
Reference Service: The New Dimension in Librarianship.
by: Rothstein, Samuel
Published: (1989)
by: Rothstein, Samuel
Published: (1989)
Reference Service Policy Statement.
by: Young, William F.
Published: (1985)
by: Young, William F.
Published: (1985)
Performance Evaluation in Reference Services in ARL Libraries. SPEC Kit 139.
by: Gorman, Kathleen
Published: (1987)
by: Gorman, Kathleen
Published: (1987)
Similar Items
-
Reference Services Accountability and Measurement
by: Pings, Vern M.
Published: (1976) -
Managing the Quality of Reference/Information Service
by: Childers, Thomas
Published: (1972) -
SCORE, A Measurement of Reference Service.
by: Beeler, Richard J.
Published: (1975) -
Teaching Performance Measurement for Reference Service.
by: McNally, Peter F.
Published: (1989) -
The Reference Librarian's Need for Measures of Reference.
by: Morgan, Candace
Published: (1974)