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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1978
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ183840 |
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Table of Contents:
- The Reference Interview in the Computer-Based Setting Knapp, Sara D. Communication (Thought Transfer) Library Services Online Systems Reference Services Search Strategies The computer-based reference process includes the user pre-search form, appointments, search strategy negotiation, on-line sampling and on-line search session. The role of the search analyst, his personality and communication skills are discussed in relation to the success or failure of a computer search. (JAB)