Knapp, S. D., & Gavryck, J. A. (1978). Computer Based Reference Service--A Course Taught by Practitioners.
Chicago Style (17th ed.) CitationKnapp, Sara D., and Jacquelyn A. Gavryck. Computer Based Reference Service--A Course Taught by Practitioners. 1978.
MLA (9th ed.) CitationKnapp, Sara D., and Jacquelyn A. Gavryck. Computer Based Reference Service--A Course Taught by Practitioners. 1978.
Warning: These citations may not always be 100% accurate.