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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1978
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ192843 |
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| _version_ | 1867180778361716736 |
|---|---|
| author | Whitlatch, Jo Bell Kieffer, Karen |
| author_facet | Whitlatch, Jo Bell Kieffer, Karen Whitlatch, Jo Bell Kieffer, Karen |
| collection | Education Resources Information Center |
| contents | Service at San Jose State University: Survey of Document Availability. Whitlatch, Jo Bell Kieffer, Karen College Libraries Library Circulation Library Instruction Library Services Library Surveys User Satisfaction (Information) A patron questionnaire was used to collect data on why materials were not found. Reasons cited included inadequacy of user catalog skills, reluctance to ask for help, not always receiving help upon requesting it, and needed materials were frequently checked out. Programs to correct the problems are suggested. (JAB) |
| format | Recurso educativo Open Access |
| id | eric_EJ192843 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1978 |
| record_format | eric |
| spellingShingle | Service at San Jose State University: Survey of Document Availability. Whitlatch, Jo Bell Kieffer, Karen College Libraries Library Circulation Library Instruction Library Services Library Surveys User Satisfaction (Information) Service at San Jose State University: Survey of Document Availability. Whitlatch, Jo Bell Kieffer, Karen College Libraries Library Circulation Library Instruction Library Services Library Surveys User Satisfaction (Information) A patron questionnaire was used to collect data on why materials were not found. Reasons cited included inadequacy of user catalog skills, reluctance to ask for help, not always receiving help upon requesting it, and needed materials were frequently checked out. Programs to correct the problems are suggested. (JAB) |
| title | Service at San Jose State University: Survey of Document Availability. |
| topic | College Libraries Library Circulation Library Instruction Library Services Library Surveys User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ192843 |