Cover Image

Circulation, Reference, and the Evaluation of Public Library Service.

Fuente: ERIC Institute of Education Sciences

Saved in:

Bibliographic Details
Main Authors:	Harter, Stephen P., Fields, Mary Alice S.
Format:	Recurso educativo Open Access
Language:	en
Published:	1978
Subjects:	Accountability Evaluation Methods Graphs Libraries Library Circulation Library Services Library Standards Models Performance Criteria Reference Services Statistical Analysis
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Evaluation of Service at the General Reference Desk, University of Oregon Library.
by: Hood, Wyma Jane, et al.
Published: (1975)

Developing Behavioral Reference Desk Performance Standards.
by: Larson, Carole A., et al.
Published: (1994)

Academic Reference Service
by: Lopez, Manuel D.
Published: (1973)

Performance Measurement for Public Services in Academic and Research Libraries. Occasional Paper Number #9.
by: Cronin, Mary J.
Published: (1985)

Library Reference Service: An Unrecognized Crisis--A Symposium.
by: Hernon, Peter, et al.
Published: (1987)

Public Library Standards: The Quest for Excellence. White House Conference on Library and Information Services.
by: Owen, Amy
Published: (1991)

Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience. Contemporary Studies in Information Management, Policies, and Services.
by: Dilevko, Juris
Published: (2000)

Quality Standards for Digital Reference Consortia.
by: Kasowitz, Abby, et al.
Published: (2000)

Assessment and Accountability in Reference Work. Part II: The Ecology of Assessment: The Environment of the Library.
by: Hardsog, Ellen L., et al.
Published: (1992)

Reference Service Standards, Performance Criteria, and Evaluation.
by: Schwartz, Diane G., et al.
Published: (1986)

Criteria for Evaluating the Effectiveness of Library Operations and Services. Final Report, Phase II: Data Gathering and Evaluations.
by: Wessel, C. J., et al.
Published: (1968)

Evaluating Reference Services and Reference Personnel: Questions and Answers from the Literature.
by: Bunge, Charles A.
Published: (1994)

Education Librarianship--Professionalism and Accountability.
by: Collins, John W., III, et al.
Published: (1988)

Statewide Performance Guidelines for Oklahoma Public Libraries.
Published: (1982)

North Dakota State Plan For Library Development, Fiscal 1974-1978.
Published: (1974)

Statistics, Measures, and Quality Standards for Assessing Digital Reference Library Services: Guidelines and Procedures.
by: McClure, Charles R., et al.
Published: (2002)

Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography.
by: Way, Kathy Ann
Published: (1984)

The Relationship of Library User Studies to Performance Measures: A Review of the Literature. Occasional Papers Number 181.
by: Powell, Ronald R.
Published: (1988)

A Novel Economic Approach to the Evaluation of Academic Research Libraries.
by: Shim, Wonsik, et al.
Published: (1998)

Before the Looking-Glass: A Method to Obtain Self-Evaluation of Roles In a Library Reference Service
by: Reeves, Edward B., et al.
Published: (1977)

Studying the Value of Library and Information Services in Corporate Environments: Progress Report.
by: Saracevic, Tefko, et al.
Published: (1998)

Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View.
by: Lankes, R. David, et al.
Published: (2003)

Developmentally Based Performance Measures for Young Adult Services.
by: Chelton, Mary K.
Published: (1984)

Library Services for State Government; An Evaluation of the Resources of the Oregon State Library.
by: Hill, Mildred M.
Published: (1968)

Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number 6.
by: Lankes, R. David, Ed., et al.
Published: (2000)

Assessment and Accountability in Reference Work. Part V: Reference Evaluation.
by: Hults, Patricia, et al.
Published: (1992)

Reference Service, Statistics, and Status.
by: Falk, Steven
Published: (1978)

Quantitative Evaluation of the Reference Process.
by: Kantor, Paul B.
Published: (1981)

CRITERIA FOR EVALUATING THE EFFECTIVENESS OF LIBRARY OPERATIONS AND SERVICES, PHASE I--LITERATURE SEARCH AND STATE OF THE ART. FINAL REPORT. ARMY TECHNICAL LIBRARY IMPROVEMENT STUDIES (ATLIS), REPORT NO. 10.
by: COHRSSEN, B.A., et al.
Published: (1967)

Beyond Efficacy: The Exemplar Librarian as a New Approach to Reference Evaluation.
by: Quinn, Brian
Published: (1994)

Where Is the Reference Department? The Effects of SLS Minimum Reference Standards for Public Libraries on Youth Services Librarians.
by: Goulding, Mary
Published: (1988)

Practical Applications in Performance Measurements.
by: Gregory, Ruth W.
Published: (1975)

Unobtrusive Reference Testing: The 55 Percent Rule.
by: Hernon, Peter, et al.
Published: (1986)

Arizona Long-Range Program; Revised and Extended, 1973/1978.
Published: (1973)

Five-Year Plan for Statewide Library Development in Maine.
Published: (1973)

Measuring Up: Making Literacy Evaluation Meaningful.
by: Johnson, Debra Wilcox
Published: (1990)

Library Assessment: The Way We Have Grown
by: Heath, Fred
Published: (2011)

A Different Approach to the Evaluation of Research Libraries. Research Brief No. 6.
Published: (1998)

On Training the Children's Reference Librarian.
by: Behrmann, Christine, et al.
Published: (1991)

Quality Management and Self Assessment Tools for Public Libraries.
by: Evans, Margaret Kinnell
Published: (2000)