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Détails bibliographiques
Auteur principal: Chapman, Liz
Format: Recurso educativo Open Access
Langue:en
Publié: 1979
Sujets:
Accès en ligne:https://eric.ed.gov/?id=EJ205179
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Table des matières:
  • Library Role-Playing. Chapman, Liz Case Studies College Libraries Communication Skills Human Relations Role Playing Sensitivity Training Staff Development Describes a structured role-play session for a university library staff in the context of human relations training. The role play stimulated discussion and a greater awareness of communication barriers. (Author)