Computer Aided Reference Services in the Academic Library: Experiences in Organizing and Operating an Online Reference Service.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Hoover, Ryan E.
Format: Recurso educativo Open Access
Language:en
Published: 1979
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author Hoover, Ryan E.
author_facet Hoover, Ryan E.
Hoover, Ryan E.
collection Education Resources Information Center
contents Computer Aided Reference Services in the Academic Library: Experiences in Organizing and Operating an Online Reference Service. Hoover, Ryan E. Academic Libraries Administration Information Retrieval Library Automation Library Planning Library Services Online Systems Reference Services Systems Development Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation are discussed. (CWM)
format Recurso educativo Open Access
id eric_EJ212760
institution ERIC Institute of Education Sciences
language en
publishDate 1979
record_format eric
spellingShingle Computer Aided Reference Services in the Academic Library: Experiences in Organizing and Operating an Online Reference Service.
Hoover, Ryan E.
Academic Libraries
Administration
Information Retrieval
Library Automation
Library Planning
Library Services
Online Systems
Reference Services
Systems Development
Computer Aided Reference Services in the Academic Library: Experiences in Organizing and Operating an Online Reference Service. Hoover, Ryan E. Academic Libraries Administration Information Retrieval Library Automation Library Planning Library Services Online Systems Reference Services Systems Development Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation are discussed. (CWM)
title Computer Aided Reference Services in the Academic Library: Experiences in Organizing and Operating an Online Reference Service.
topic Academic Libraries
Administration
Information Retrieval
Library Automation
Library Planning
Library Services
Online Systems
Reference Services
Systems Development
url https://eric.ed.gov/?id=EJ212760