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Bibliographic Details
Main Author: Childers, Thomas
Format: Recurso educativo Open Access
Language:en
Published: 1980
Subjects:
Online Access:https://eric.ed.gov/?id=EJ225796
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Table of Contents:
  • The Test of Reference. Childers, Thomas Information Dissemination Information Seeking Library Services Library Surveys Policy Public Libraries Reference Services Use Studies User Satisfaction (Information) Reports the results of an unobtrusive study, from a user's viewpoint, of reference services available in the Suffolk Cooperative Library System. The study raises questions of policy centering around user expectations of library reference services. (RAA)