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Main Author:	Jennerich, Elaine Z.
Format:	Recurso educativo Open Access
Language:	en
Published:	1980
Subjects:	Evaluation Evaluation Methods Interviews Library Services Nonprofessional Personnel Nonverbal Communication Physical Characteristics Professional Personnel Reference Services User Satisfaction (Information) Verbal Communication
Online Access:	https://eric.ed.gov/?id=EJ232591
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