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| Auteur principal: | |
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
1980
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| Sujets: | |
| Accès en ligne: | https://eric.ed.gov/?id=EJ232592 |
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Table des matières:
- Evaluating the Reference Product. Strong, Gary E. Data Collection Evaluation Methods Library Services Measurement Reference Services State Libraries Summative Evaluation Examines quantitative and qualitative evaluation and analysis of Washington State Library reference activities, based on research activities of the Consortium for Public Library Innovation. Several methods of data collection for a sample day are discussed, including a user ticket and a patterns of information requests form. (Author)