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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1982
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ258236 |
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Table of Contents:
- The Pre-Search Reference Interview--A Step by Step Guide. Somerville, Arleen N. Communication Skills Information Needs Information Retrieval Interaction Librarians Library Education Methods Online Systems Questioning Techniques Reference Services Search Strategies Lists and discusses factors affecting presearch interviews; common elements of the interview; and components of interviews with new or infrequent users, experienced users of search services, and on-site users. Do's and don'ts for library staff members during a search and skills and attributes for effective presearch interviews are also listed. (RBF)