APA (7th ed.) Citation

Pensyl, M. E. (1982). The Online Policy Manual . . . A Document That Few Have, But Many Can Benefit From (Especially Librarians).

Chicago Style (17th ed.) Citation

Pensyl, Mary E. The Online Policy Manual . . . A Document That Few Have, But Many Can Benefit From (Especially Librarians). 1982.

MLA (9th ed.) Citation

Pensyl, Mary E. The Online Policy Manual . . . A Document That Few Have, But Many Can Benefit From (Especially Librarians). 1982.

Warning: These citations may not always be 100% accurate.