Butler, M., & Gratch, B. (1982). Planning a User Study--The Process Defined.
Chicago Style (17th ed.) CitationButler, Meredith, and Bonnie Gratch. Planning a User Study--The Process Defined. 1982.
MLA (9th ed.) CitationButler, Meredith, and Bonnie Gratch. Planning a User Study--The Process Defined. 1982.
Warning: These citations may not always be 100% accurate.