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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1982
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ271561 |
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| _version_ | 1867180674025259008 |
|---|---|
| author | Weech, Terry L. Goldhor, Herbert |
| author_facet | Weech, Terry L. Goldhor, Herbert Weech, Terry L. Goldhor, Herbert |
| collection | Education Resources Information Center |
| contents | Obtrusive versus Unobtrusive Evaluation of Reference Service in Five Illinois Public Libraries: A Pilot Study. Weech, Terry L. Goldhor, Herbert Comparative Analysis Data Collection Library Personnel Library Services Public Libraries Questionnaires Reference Services Research Methodology Tables (Data) Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included. (EJS) |
| format | Recurso educativo Open Access |
| id | eric_EJ271561 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1982 |
| record_format | eric |
| spellingShingle | Obtrusive versus Unobtrusive Evaluation of Reference Service in Five Illinois Public Libraries: A Pilot Study. Weech, Terry L. Goldhor, Herbert Comparative Analysis Data Collection Library Personnel Library Services Public Libraries Questionnaires Reference Services Research Methodology Tables (Data) Obtrusive versus Unobtrusive Evaluation of Reference Service in Five Illinois Public Libraries: A Pilot Study. Weech, Terry L. Goldhor, Herbert Comparative Analysis Data Collection Library Personnel Library Services Public Libraries Questionnaires Reference Services Research Methodology Tables (Data) Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included. (EJS) |
| title | Obtrusive versus Unobtrusive Evaluation of Reference Service in Five Illinois Public Libraries: A Pilot Study. |
| topic | Comparative Analysis Data Collection Library Personnel Library Services Public Libraries Questionnaires Reference Services Research Methodology Tables (Data) |
| url | https://eric.ed.gov/?id=EJ271561 |