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Bibliographic Details
Main Authors: Hernon, Peter, McClure, Charles R.
Format: Recurso educativo Open Access
Language:en
Published: 1982
Subjects:
Online Access:https://eric.ed.gov/?id=EJ274804
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Table of Contents:
  • Referral Services in U.S. Academic Depository Libraries: Findings, Implications, and Research Needs. Hernon, Peter McClure, Charles R. Academic Libraries Depository Libraries Government Publications Higher Education Information Networks Information Seeking Library Personnel Library Services Library Surveys Reference Services Referral Research Needs Highlights data from unobtrusive exploratory study related to referral process of reference questions posed at academic depository libraries. Related literature is reviewed, followed by discussions of assumptions related to referral process, implications of study findings, recommendations to improve quality of referral services, and research needs. Twenty-two references are cited. (EJS)