Application of a Methodology Analyzing User Frustration.
Fuente:
ERIC Institute of Education Sciences
Saved in:
| Main Authors: | Rinkel, Gene K, McCandless, Patricia |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1983
|
| Subjects: | |
| Online Access: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Faculty and Student Assessment of the Citadel Library User Services.
by: Maynard, J. Edmund
Published: (1993)
by: Maynard, J. Edmund
Published: (1993)
San Jose State University Library Services: Results of the Spring 1980 Faculty and Student User Surveys.
by: Whitlatch, JoBell
Published: (1981)
by: Whitlatch, JoBell
Published: (1981)
User and Library Failures in an Undergraduate Library.
by: Smith, Rita Hoyt, et al.
Published: (1978)
by: Smith, Rita Hoyt, et al.
Published: (1978)
Survey of User Services. General Evaluation Survey. Summary Report.
by: Mathews, Eleanor
Published: (1981)
by: Mathews, Eleanor
Published: (1981)
Library Use in the Science and Technology Libraries, Spring Semester, 1983. RB-83-2.
by: Curran, Linda T., et al.
Published: (1983)
by: Curran, Linda T., et al.
Published: (1983)
User Satisfaction or User Acceptance? Statistical Evaluation of an Online Reference Service.
by: Hilchey, Susan E., et al.
Published: (1985)
by: Hilchey, Susan E., et al.
Published: (1985)
The Focus Group Interview: A Method for Assessing Users' Evaluation of Library Service.
by: Widdows, Richard, et al.
Published: (1991)
by: Widdows, Richard, et al.
Published: (1991)
User Surveys in College Libraries. Clip Note #23.
by: Adams, Mignon S., Comp., et al.
Published: (1995)
by: Adams, Mignon S., Comp., et al.
Published: (1995)
MSU Libraries: A User Survey.
by: Hendrix, Wilma, et al.
Published: (1981)
by: Hendrix, Wilma, et al.
Published: (1981)
Failure in the Library--A Case Study.
by: Radford, Neil A.
Published: (1983)
by: Radford, Neil A.
Published: (1983)
A Library User Survey: What Undergraduate Students Think of Services at the University of Memphis Libraries.
by: Rustomfram, Perveen, et al.
Published: (2000)
by: Rustomfram, Perveen, et al.
Published: (2000)
User Response to and Knowledge about an Online Catalog.
by: Steinberg, David, et al.
Published: (1984)
by: Steinberg, David, et al.
Published: (1984)
An Assessment of the Status of the Journal.
by: Patterson, Charles D.
Published: (1985)
by: Patterson, Charles D.
Published: (1985)
Attitudes of International Students in Regard to Library Skills Development in the Academic Setting.
by: Correll, Lou P.
Published: (1983)
by: Correll, Lou P.
Published: (1983)
User Satisfaction at the Columbus College of Art & Design: A Measure of Library Effectiveness.
by: Strautz, Elizabeth
Published: (1992)
by: Strautz, Elizabeth
Published: (1992)
Reference Clientele and the Reference Transaction in Five Illinois Public Libraries.
by: Weech, Terry L., et al.
Published: (1984)
by: Weech, Terry L., et al.
Published: (1984)
Campuswide Access to OCLC's FirstSearch: A Study of Use at the University of Minnesota.
by: Moline, Sandra, et al.
Published: (1994)
by: Moline, Sandra, et al.
Published: (1994)
Faculty Use of Document Delivery Services: The Results of a Survey.
by: D'Elia, George, et al.
Published: (1986)
by: D'Elia, George, et al.
Published: (1986)
Library User Survey, Summary Report FY 1990-FY 1992: Russell Library, Georgia College.
by: Scott, R. Neil
Published: (1992)
by: Scott, R. Neil
Published: (1992)
Career Center Libraries in Colleges and Universities.
by: Brodie, Heather
Published: (1992)
by: Brodie, Heather
Published: (1992)
Online Access: User Reaction.
by: Pawley, Carolyn
Published: (1982)
by: Pawley, Carolyn
Published: (1982)
When Library Surveys Result in Positive Action: A Success Story. A Report of a Library Survey at the University of Tennessee/Chattanooga.
by: Murgai, Sarla R.
Published: (1999)
by: Murgai, Sarla R.
Published: (1999)
User Surveys in ARL Libraries. SPEC Kit 205.
by: Brekke, Elaine, Comp.
Published: (1994)
by: Brekke, Elaine, Comp.
Published: (1994)
A Study of the College of Pharmacy Library Concerning Facilities, Services and User Satisfaction.
by: Parkin, Derral
Published: (1979)
by: Parkin, Derral
Published: (1979)
Patron Approaches to Serials: A User Study.
by: Golden, Gary A., et al.
Published: (1982)
by: Golden, Gary A., et al.
Published: (1982)
Navigating the Library: What Students (and Faculty) Need To Know.
by: Houdyshell, Mara L.
Published: (2003)
by: Houdyshell, Mara L.
Published: (2003)
U-Search: A User Study of the CD-ROM Service at the University of North Carolina at Chapel Hill.
by: Bucknall, Tim, et al.
Published: (1992)
by: Bucknall, Tim, et al.
Published: (1992)
End User Study on BRS/After Dark.
by: Trzebiatowski, Elaine
Published: (1984)
by: Trzebiatowski, Elaine
Published: (1984)
User Satisfaction with Library Service--A Measure of Public Library Performance?
by: D'Elia, George, et al.
Published: (1983)
by: D'Elia, George, et al.
Published: (1983)
Search Interview Techniques and Information Gain as Antecedents of User Satisfaction with Online Bibliographic Retrieval.
by: Auster, Ethel, et al.
Published: (1984)
by: Auster, Ethel, et al.
Published: (1984)
Purposes and Uses of Residence Hall Libraries.
by: Oltmanns, Gail, et al.
Published: (1985)
by: Oltmanns, Gail, et al.
Published: (1985)
A Comparative Evaluation of the Technical Performance and User Acceptance of Two Prototype Online Catalog Systems.
by: Siegel, Elliot R., et al.
Published: (1984)
by: Siegel, Elliot R., et al.
Published: (1984)
Linking a Medical User Survey to Management for Library Effectiveness: I, The User Survey.
by: Brember, V. L., et al.
Published: (1985)
by: Brember, V. L., et al.
Published: (1985)
Library Use, Library Instruction, and User Success.
by: Shapiro, Beth J., et al.
Published: (1987)
by: Shapiro, Beth J., et al.
Published: (1987)
Library Support of Faculty Research at the Branch Campuses of a Multi-Campus University.
by: Neal, James G., et al.
Published: (1983)
by: Neal, James G., et al.
Published: (1983)
Improving Access to Library Resources: The Influence of Organization of Library Collections, and of User Attitudes Toward Innovative Services.
by: Dougherty, Richard M., et al.
Published: (1974)
by: Dougherty, Richard M., et al.
Published: (1974)
Faculty Use of Subject Searching in Card and Online Catalogs.
by: Frost, Carolyn O.
Published: (1987)
by: Frost, Carolyn O.
Published: (1987)
Users' Reactions to CD-ROM: The Penn State Experience.
by: Faries, Cindy
Published: (1992)
by: Faries, Cindy
Published: (1992)
Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study.
by: Cook, Colleen, et al.
Published: (2001)
by: Cook, Colleen, et al.
Published: (2001)
User Studies in ARL Libraries. SPEC Kit 101.
by: Foster, Jocelyn
Published: (1984)
by: Foster, Jocelyn
Published: (1984)
Similar Items
-
Faculty and Student Assessment of the Citadel Library User Services.
by: Maynard, J. Edmund
Published: (1993) -
San Jose State University Library Services: Results of the Spring 1980 Faculty and Student User Surveys.
by: Whitlatch, JoBell
Published: (1981) -
User and Library Failures in an Undergraduate Library.
by: Smith, Rita Hoyt, et al.
Published: (1978) -
Survey of User Services. General Evaluation Survey. Summary Report.
by: Mathews, Eleanor
Published: (1981) -
Library Use in the Science and Technology Libraries, Spring Semester, 1983. RB-83-2.
by: Curran, Linda T., et al.
Published: (1983)