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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1983
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ279762 |
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Table of Contents:
- The Meaning of Reference Service--From the Field. Vavrek, Bernard Attitudes Definitions Librarians Library Services Library Surveys Public Libraries Questionnaires Reference Services Survey of 56 public reference librarians from New York, Ohio, and Pennsylvania reveals that they perceive reference service as comprising question answering (34 percent); locating information (30 percent); service (17 percent); providing materials (7 percent); aiding readers in library use (4 percent); telephone referral (2 percent); 100 percent effort (2 percent); facilitating education (2 percent); and no service (2 percent). (EJS)