User Satisfaction with Library Service--A Measure of Public Library Performance?
Fuente:
ERIC Institute of Education Sciences
Guardado en:
| Autores principales: | , |
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| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
1983
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| Materias: | |
| Acceso en línea: | |
| Etiquetas: |
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| _version_ | 1867180494957838336 |
|---|---|
| author | D'Elia, George Walsh, Sandra |
| author_facet | D'Elia, George Walsh, Sandra D'Elia, George Walsh, Sandra |
| collection | Education Resources Information Center |
| contents | User Satisfaction with Library Service--A Measure of Public Library Performance? D'Elia, George Walsh, Sandra Correlation Evaluation Criteria Library Services Library Surveys Multiple Regression Analysis Public Libraries Questionnaires Research Design State of the Art Reviews Tables (Data) Use Studies User Satisfaction (Information) Reviews current state of the art pertaining to measurement and use of the construct of user satisfaction (user's self-reported degree of satisfaction with library services) and reports results of survey of 623 public library patrons measuring user satisfaction, evaluation of services, library use, and individual characteristics. Twenty-six sources are cited. (EJS) |
| format | Recurso educativo Open Access |
| id | eric_EJ281382 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1983 |
| record_format | eric |
| spellingShingle | User Satisfaction with Library Service--A Measure of Public Library Performance? D'Elia, George Walsh, Sandra Correlation Evaluation Criteria Library Services Library Surveys Multiple Regression Analysis Public Libraries Questionnaires Research Design State of the Art Reviews Tables (Data) Use Studies User Satisfaction (Information) User Satisfaction with Library Service--A Measure of Public Library Performance? D'Elia, George Walsh, Sandra Correlation Evaluation Criteria Library Services Library Surveys Multiple Regression Analysis Public Libraries Questionnaires Research Design State of the Art Reviews Tables (Data) Use Studies User Satisfaction (Information) Reviews current state of the art pertaining to measurement and use of the construct of user satisfaction (user's self-reported degree of satisfaction with library services) and reports results of survey of 623 public library patrons measuring user satisfaction, evaluation of services, library use, and individual characteristics. Twenty-six sources are cited. (EJS) |
| title | User Satisfaction with Library Service--A Measure of Public Library Performance? |
| topic | Correlation Evaluation Criteria Library Services Library Surveys Multiple Regression Analysis Public Libraries Questionnaires Research Design State of the Art Reviews Tables (Data) Use Studies User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ281382 |