:: Library Catalog

Cover Image

Saved in:

Bibliographic Details
Main Author:	Lynch, Mary Jo
Format:	Recurso educativo Open Access
Language:	en
Published:	1983
Subjects:	Information Needs Interpersonal Communication Interviews Librarians Library Research Library Services Measurement Online Systems Program Evaluation Reference Services State of the Art Reviews
Online Access:	https://eric.ed.gov/?id=EJ286901
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Question Clarification in the Reference Encounter.
by: Cummins, Thompson R.
Published: (1984)

User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.
by: Auster, Ethel
Published: (1983)

Reference Transaction and End Product as Viewed by the Patron.
by: Vathis, Alma Christine
Published: (1983)

Interpersonal Dimensions of the Reference Interview: A Historical Review of the Literature.
by: Bunge, Charles A.
Published: (1984)

Online Searching in the Reference Room.
by: Bonta, Bruce D.
Published: (1983)

The Information Interview: A Comprehensive Bibliography and an Analysis of the Literature.
by: Crouch, Wayne W.
Published: (1979)

The Reference Process and the Philosophy of Karl Popper.
by: Neill, S. D.
Published: (1985)

Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview.
by: Markham, Marilyn J., et al.
Published: (1983)

The Reference Encounter Model.
by: White, Marilyn Domas
Published: (1983)

Closing the Reference Interview: Implications for Policy and Practice.
by: Nolan, Christopher W.
Published: (1992)

Library-Use Instruction with Individual Users: Should Instruction Be Included in the Reference Interview?
by: Rice, James
Published: (1984)

Communication Theory's Role in the Reference Interview.
by: Glogoff, Stuart
Published: (1983)

Get Your Reference Staff on the STAR Track.
by: Isenstein, Laura J.
Published: (1992)

A Matter of Focus: Reference Services for Older Adults.
by: Van Fleet, Connie
Published: (1995)

Applying Task Group Research to the Information Retrieval Interview.
by: Gavryck, Jacquelyn
Published: (1981)

Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.
by: Radford, Marie L.
Published: (1996)

Patron Survey of User Satisfaction with Library Services: Relationship between Librarian Behaviors during the Reference Interview and User Satisfaction.
by: Nichols, Mary Ellen
Published: (1993)

Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals.
by: Michell, Gillian, et al.
Published: (1987)

The Online Search: Some Perils and Pitfalls.
by: Champlin, Peggy
Published: (1985)

Evaluating the Reference Interview: A Theoretical Discussion of the Desirability and Achievability of Evaluation.
by: Smith, Lisa L.
Published: (1991)

Networking: Selected Research Studies, 1979-83.
by: Rogers, JoAnn V.
Published: (1984)

Library Reference Services.
by: Miller, Constance, et al.
Published: (1985)

Focusing on Quality Reference Service.
by: Bicknell, Tracy
Published: (1994)

Reference Service: A Field with a View.
by: McCann, Linda, et al.
Published: (1999)

Information for the Community.
by: Kochen, Manfred, Ed., et al.
Published: (1976)

Updating Library Reference Services through Training for Interpersonal Competence
by: Holland, Barron
Published: (1978)

Nonverbal Communication and the Library Reference Interview
by: Boucher, Virginia
Published: (1976)

Computer-Assisted Reference Services: What the Computer Will Not Do.
by: Kibirige, Harry M.
Published: (1988)

Reference Effectiveness: A Review of Research.
by: Powell, Ronald R.
Published: (1984)

Evaluating Electronic Reference Services: Issues, Approaches and Criteria.
by: Novotny, Eric
Published: (2001)

Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography.
by: Way, Kathy Ann
Published: (1984)

Teaching the Reference Interview
by: Jennerich, Edward J., et al.
Published: (1976)

The Librarian as Information Consultant: Transforming Reference for the Information Age
by: Murphy, Sarah Anne
Published: (2011)

Keeping Records on the Monkeys: A Core Collection of Materials about Online Services for Reference Librarians.
by: Phillips, Rodney
Published: (1982)

Beyond Efficacy: The Exemplar Librarian as a New Approach to Reference Evaluation.
by: Quinn, Brian
Published: (1994)

Across the Desk: 100 Years of Reference Encounters
by: Rothstein, Samuel
Published: (1977)

The Accuracy of Reference Service: Variables for Research and Implementation.
by: Crews, Kenneth D.
Published: (1988)

The Reference Interview: An Anecdotal Episode
by: Hanson, Michael
Published: (2004)

Search Analysts as Successful Reference Librarians.
by: Hammer, Mary M.
Published: (1981)

Immediacy: A Study of Communication Effect on the Reference Process
by: Gothberg, Helen
Published: (1976)