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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1983
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ286902 |
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Table of Contents:
- Standards for Reference Services. Klassen, Robert Guidelines Librarians Library Associations Library Services Library Standards Reference Services This discussion of the development of library reference service standards and guidelines for service measurement highlights the work of the American Library Association (ALA) Committee on Standards, guidelines adopted by ALA's Reference and Adult Services Division, and efforts of state, public, and university libraries. Fourteen references are cited. (EJS)