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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1983
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ286994 |
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Table of Contents:
- Failure in the Library--A Case Study. Radford, Neil A. College Libraries Foreign Countries Higher Education Information Retrieval Information Seeking Library Catalogs Library Materials Library Surveys Research Libraries Tables (Data) Use Studies User Satisfaction (Information) Research conducted at Fisher Library, University of Sydney, which measured user failure to locate known items in catalog or on shelves, yielded overall failure rate of 35.9 percent (26.2 percent at catalog; 46.1 percent at shelf). User errors caused two-thirds of failures at catalog and more than half at shelf. Fifteen references are provided. (EJS)