Saved in:
| Main Author: | Vathis, Alma Christine |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1983
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ290143 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Question Clarification in the Reference Encounter.
by: Cummins, Thompson R.
Published: (1984)
by: Cummins, Thompson R.
Published: (1984)
User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.
by: Auster, Ethel
Published: (1983)
by: Auster, Ethel
Published: (1983)
Research in Library Reference/Information Service.
by: Lynch, Mary Jo
Published: (1983)
by: Lynch, Mary Jo
Published: (1983)
Questions in Library and Information Science.
by: Swigger, Keith
Published: (1985)
by: Swigger, Keith
Published: (1985)
Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview.
by: Markham, Marilyn J., et al.
Published: (1983)
by: Markham, Marilyn J., et al.
Published: (1983)
Unmediated and Mediated Information Searching in the Public Library.
by: Nordlie, Ragnar
Published: (1996)
by: Nordlie, Ragnar
Published: (1996)
Anticipatory Reference Service: The Way of the Future?
by: Stevens, Norman
Published: (1993)
by: Stevens, Norman
Published: (1993)
Flying a Light Aircraft: Reference Service Evaluation from a User's Viewpoint.
by: Dewdney, Patricia, et al.
Published: (1994)
by: Dewdney, Patricia, et al.
Published: (1994)
The Reference Process and the Philosophy of Karl Popper.
by: Neill, S. D.
Published: (1985)
by: Neill, S. D.
Published: (1985)
Closing the Reference Interview: Implications for Policy and Practice.
by: Nolan, Christopher W.
Published: (1992)
by: Nolan, Christopher W.
Published: (1992)
A Regional Investigation of Citizens' Information Needs in New England. Project Report.
by: Chen, Ching-chih, et al.
Published: (1981)
by: Chen, Ching-chih, et al.
Published: (1981)
Make 'Em Smile: 10 Essentials for Successful Customer Service.
by: Todaro, Julie Beth
Published: (1995)
by: Todaro, Julie Beth
Published: (1995)
Values for Human-to-Human Reference.
by: Gorman, Michael
Published: (2001)
by: Gorman, Michael
Published: (2001)
From the Other Side of the Reference Desk: A Focus Group Study.
by: Massey-Burzio, Virginia
Published: (1998)
by: Massey-Burzio, Virginia
Published: (1998)
The Reference Interview: An Anecdotal Episode
by: Hanson, Michael
Published: (2004)
by: Hanson, Michael
Published: (2004)
The Accuracy of Reference Service: Variables for Research and Implementation.
by: Crews, Kenneth D.
Published: (1988)
by: Crews, Kenneth D.
Published: (1988)
Reference Work with International Students: Making the Most Use of the Neutral Question.
by: de Souza, Yvonne
Published: (1996)
by: de Souza, Yvonne
Published: (1996)
Anger in the Library: Defusing Angry Patrons at the Reference Desk (and Elsewhere).
by: Rubin, Rhea Joyce
Published: (1990)
by: Rubin, Rhea Joyce
Published: (1990)
The Reference Interview as a Creative Art. Second Edition.
by: Jennerich, Elaine Z., et al.
Published: (1997)
by: Jennerich, Elaine Z., et al.
Published: (1997)
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)
by: Edwards, Susan, et al.
Published: (1995)
Reference Communication: Commonalities in the Worlds of Medicine and Librarianship.
by: Naismith, Rachael
Published: (1996)
by: Naismith, Rachael
Published: (1996)
Seeking Synchronicity: Revelations and Recommendations for Virtual Reference
by: Connaway, Lynn Silipigni, et al.
Published: (2011)
by: Connaway, Lynn Silipigni, et al.
Published: (2011)
Evaluation of Reference Service in College of Advanced Education Libraries in New South Wales.
by: Schmidt, Janine B.
Published: (1979)
by: Schmidt, Janine B.
Published: (1979)
Mapping Your Digital Community in Five Steps
by: Huwe, Terence K.
Published: (2010)
by: Huwe, Terence K.
Published: (2010)
User Satisfaction and Service Transactions for a Reference Department in an Illinois Community College Learning Resources Center.
by: Cornish, Nancy M.
Published: (1991)
by: Cornish, Nancy M.
Published: (1991)
Introduction: Mediation: The Librarian's Role in Information Dissemination.
by: Ewing, M. Keith, et al.
Published: (1992)
by: Ewing, M. Keith, et al.
Published: (1992)
User Preferences in Reference Services: Virtual Reference and Academic Libraries
by: Cummings, Joel, et al.
Published: (2007)
by: Cummings, Joel, et al.
Published: (2007)
Leveraging Competitive Intelligence for Successful Marketing of Academic Library Services
by: Iwu-James, Juliana, et al.
Published: (2020)
by: Iwu-James, Juliana, et al.
Published: (2020)
Cultural Literacy and Reference Service.
by: D'Aniello, Charles A.
Published: (1989)
by: D'Aniello, Charles A.
Published: (1989)
Identify Your Brand, Before You Market.
by: Claggett, Laura
Published: (2002)
by: Claggett, Laura
Published: (2002)
Live Reference: Too Much, Too Fast?
by: Janes, Joe
Published: (2002)
by: Janes, Joe
Published: (2002)
The Internet: A Ready Reference Library?
by: Gabriel, Michael R.
Published: (1998)
by: Gabriel, Michael R.
Published: (1998)
Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals.
by: Michell, Gillian, et al.
Published: (1987)
by: Michell, Gillian, et al.
Published: (1987)
Beliefs, Attitudes, and Values of the Reference Librarian.
by: Bunge, Charles A.
Published: (1999)
by: Bunge, Charles A.
Published: (1999)
From a Distance: Robust Reference Service via Instant Messaging
by: Meulemans, Yvonne Nalani, et al.
Published: (2010)
by: Meulemans, Yvonne Nalani, et al.
Published: (2010)
The Information Interview: A Comprehensive Bibliography and an Analysis of the Literature.
by: Crouch, Wayne W.
Published: (1979)
by: Crouch, Wayne W.
Published: (1979)
Peer Reflection: Collegial Coaching and Reference Effectiveness.
by: Huling, Nancy
Published: (1999)
by: Huling, Nancy
Published: (1999)
Interpersonal Dimensions of the Reference Interview: A Historical Review of the Literature.
by: Bunge, Charles A.
Published: (1984)
by: Bunge, Charles A.
Published: (1984)
Professional Reference Service at the Internet Public Library with "Freebie" Librarians.
by: Irwin, Kenneth R.
Published: (1998)
by: Irwin, Kenneth R.
Published: (1998)
Just Curious: Children's Use of Digital Reference Services and Implications for School Library Media Specialists. Guest Writer
by: Silverstein, Joanne
Published: (2007)
by: Silverstein, Joanne
Published: (2007)
Similar Items
-
Question Clarification in the Reference Encounter.
by: Cummins, Thompson R.
Published: (1984) -
User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.
by: Auster, Ethel
Published: (1983) -
Research in Library Reference/Information Service.
by: Lynch, Mary Jo
Published: (1983) -
Questions in Library and Information Science.
by: Swigger, Keith
Published: (1985) -
Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview.
by: Markham, Marilyn J., et al.
Published: (1983)